Privacy Policy

Your Privacy Matters

Last updated: February 2025

Ojastra is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, shipping address, prescription details, and payment information. We also collect information about your orders, browsing behavior, and device information.

How We Protect Your Data

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

How We Use Your Information

We use your information to process orders, provide customer support, improve our services, send promotional communications (with your consent), comply with legal obligations, and prevent fraud.

Information Sharing

We do not sell your personal information. We may share your information with trusted service providers (payment processors, shipping partners), healthcare professionals (for prescription verification), and when required by law.

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze site traffic, and personalize content. You can control cookie settings through your browser.

Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing, request data portability, and withdraw consent. Contact us to exercise these rights.

Questions About Privacy?

Contact our Data Protection Officer

Contact Us

By using Ojastra, you agree to this Privacy Policy. We may update this policy from time to time, and we will notify you of any significant changes.