Welcome to Ojastra. These Terms and Conditions govern your use of our website and services. Please read them carefully before using our platform. By using Ojastra, you acknowledge that you have read, understood, and agree to be bound by these terms.
Acceptance of Terms
By accessing or using the Ojastra platform, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our services. These terms apply to all users, including visitors, registered users, and customers.
Products & Services
Ojastra provides an online platform for purchasing pharmaceutical and healthcare products. All products are subject to availability. We reserve the right to discontinue any product at any time. Prices are subject to change without notice. Prescription medications require a valid prescription from a licensed healthcare provider.
Orders & Payments
By placing an order, you confirm that you are legally capable of entering into binding contracts. All payments must be made in full before order processing. We accept various payment methods as displayed at checkout. Orders may be cancelled or refused at our discretion, with a full refund provided.
Returns & Refunds
Returns are accepted within 7 days of delivery for unopened, unused products in original packaging. Prescription medications cannot be returned unless damaged or incorrect. Refunds will be processed within 7-10 business days to the original payment method. Shipping costs for returns may be borne by the customer unless the return is due to our error.
Prescription Requirements
Prescription medications require a valid prescription uploaded to our platform. All prescriptions are verified by licensed pharmacists. You certify that all prescription information provided is accurate and complete. Ojastra reserves the right to refuse dispensing any medication if the prescription is invalid, expired, or raises safety concerns.
Liability & Disclaimers
Ojastra is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products. We do not provide medical advice; always consult a healthcare professional. Product information is for reference only and should not replace professional medical advice. In case of emergency, contact emergency services immediately.
Additional Information
Governing Law: These terms are governed by the laws of India.
Changes to Terms: We may modify these terms at any time. Continued use after changes constitutes acceptance.
Contact: For questions about these terms, please contact our support team.
Severability: If any provision is found unenforceable, the remaining provisions remain in effect.
By continuing to use Ojastra, you confirm that you have read and agree to these Terms and Conditions. If you do not agree, please discontinue use of our services.